Show Low Public Library

Materials

Recovery Program

Through Unique Management Services

Begins December 5, 2005

 

When materials are:

 

7 days past due

First Overdue Notice is mailed by Library

 

14 days past due

Second overdue notice is mailed by Library

 

21 days past due

Final notice is mailed by Library

 

45 days past due

Bill for lost materials is mailed by Library

 

60 days past due

Account is forwarded to a collection agency if your account balance is $25 or more

A non-refundable $10.00 service charge is added to your account.

 

Collection agency contacts you to request the return of the overdue materials and payment of all outstanding charges.

 

Over the next 120 days multiple attempts will be made by the collection agency to secure the return of the overdue materials and payment of all outstanding charges.

 

If you do not return overdue materials, and complete or establish a payment plan, your account will proceed to the next stage

 

166 Days Past Due

 

The collection agency reports your overdue account to a national credit bureau which may affect your credit rating for up to seven years.